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Consumer Complaints

The National Bank of Texas at Fort Worth is subject to regulatory oversight by the Office of the Comptroller of the Currency (OCC).  Any consumer wishing to file a complaint against The National Bank of Texas at Fort Worth should contact the Office of the Comptroller of the Currency.

 

Consumers may file complaints with the Office of the Comptroller of the Currency by contacting the OCC through one of the means indicated below:

 

**In Person or U.S. Mail to: **

OCC Customer Assistance Group

1301 McKinney St Suite 3450

Houston, Texas 77010

Telephone: (800) 613-6743 (toll free)

Fax: (713) 336-4301

Web address: http://www.helpwithmybank.gov OR http://www.occ.gov   

 

File a complaint with NBT